They are organzied in check in, paying, and their washes/details.
The wait area is great, with TV's, computers for online access, snacks etc. They have always done a great job on my car.

Cactus Car was does a great job. It is really crowded, so you have to go early. They are very nice and if they miss a spot, they will run it back through. They do an excellent job.

I am surprised to see the bad reviews of another location, as the new Milton (Alpharetta-Windward) location of Cactus does a great job at a great price. Granted, this is the typical machine wash, followed by air/hand dry and then vacuum, but the staff that did the grunt work- vacuum, windows, etc. took extra care compared to the competition. I watched as a manager squinted towards the sun through my windows to find spots and had the worker do them over a couple times. This may be initial exuberance for a new operation but I hope it continues. All staff, from the greeter through cashier and manager who gives the car one last inspection when you drive out were friendly and professional. Inside, a Southwestern theme abounds, with computers/internet should you wish to do some browsing, a reasonably priced coffee/snack bar, and big screen TV while you wait. They even hand you a free cold bottled water when you leave which is a nice touch. The $18 or $20 washes are throrough and sufficient for most customers. One drawback - no free "rewash" should you get rained on or dirty in the first 24-48 hours which the competition offers. Service was done in about 20 minutes. I used to frequent Sky down the road through their membership program, but similar service sometimes took an hour or more, was more expensive, and not done any better than Cactus. I highly recommend a trip to the new location if you are in North Fulton.

I brought my convertible beetle in there on a Sunday. The protectant left the chrome all hazy, they left bird feces on the front of the car, I could still write "Clean me" on the back with my finger and the cleaning bristles were deposited all over the cloth top with no effort to remove them. I had to go home and wash it again. On top of this, they couldn't get the windows clean! I mean - really - "Best Car wash in Atlanta"??? I would hope voter's standards were higher than mine!! I won't be going back.

This is definitely the most thorough car wash you can get for the price. Great place too - clean and great waiting area!

Also wonderful detailing services!